Updated Privacy Policy
Last updated: [October 1, 2024]
This Privacy Policy describes how Labasam (referred to as "we," "our," or "us") collects, uses, shares, and protects the personal information that we collect through our website https://labasam.com/ (the “Site”) and related mobile applications. Labasam operates as a ride-sharing company, connecting passengers ("Customers") with drivers ("Drivers") through our platform. By using this Site and our services, you agree to the practices outlined in this policy.
When you use our Site, we automatically receive information from your web browser. This may include your IP address, browser type, operating system, referring URLs, access times, and usage data. We may also collect your location data when you use our ride-sharing services to provide accurate service recommendations.
When you create an account or use our services, we collect personally identifiable information such as your name, email address, phone number, and payment details (if applicable). If you're a Driver, we may also collect additional information such as your vehicle details, driver’s license information, and insurance details.
For Customers, we collect your location data to connect you with nearby Drivers and facilitate ride-sharing services. You may also choose to provide other details, such as your preferences or feedback, which become part of your profile.
We collect payment information through secure third-party processors to handle payments for services rendered. If you’re a Customer, you will be asked to provide payment details for ride payments. Drivers will also provide banking information for fare payouts.
If you refer others to our service or book a ride on behalf of someone else, we may collect the contact information (name, phone number, address) of these individuals for the purposes of service fulfillment.
We use cookies and other tracking technologies to enhance your experience, monitor Site usage, and gather aggregate data for analytical purposes. These include session cookies that are deleted after your session and persistent cookies that remain on your device for easier future access.
You can manage cookie settings through your browser, but disabling cookies may limit your ability to use certain features of our Site.
We use the information we collect to:
We may share your personal information with:
We are committed to protecting the data we collect. We implement various security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or method of electronic storage is completely secure. If a data breach occurs, we will notify affected users as required by applicable law.
We retain personal data for as long as necessary to provide our services or as required by law. You can request that we delete your information by contacting us, but we may need to retain certain data for legal or business reasons.
You can update, correct, or delete your personal information by logging into your account or contacting us directly at support@labasam.com. We will process your request as quickly as possible.
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will post the updated version on this Site and notify you via email if significant changes are made. By continuing to use the Site after any changes are posted, you agree to the updated policy.
Labasam is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have inadvertently collected information from a child, please contact us to have the data removed.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@labasam.com
Address: Kathmandu, Nepal
By using our Site, you consent to the terms of this Privacy Policy.
